Data and voice center solution
In today’s cut-throat business environment customer service is a powerful differentiation for successful brands and businesses. To fulfill their end-to-end customer satisfaction Call support is the most convenient way to reach and address their queries.
Knowteq concept is offering you performance-oriented call center services in Bihar, focusing on business optimization with technology-driven call center outsourcing.
Be it a phone call, live chat, or email for sales and customer support, our back-office services include all of these. We are known for our excellent role in engaging customers and personalizing solutions.
Major services of data and voice solutions are
◉ Outbound calls | ◉ Inbound calls | ◉ Email and chat support
Outbound calls: With a reliable outbound call center, your business can experience immense growth in sales and achieve better results from market research also an effective way to monitor calls and lead generation.
- We help you to build a strong customer base
- Provide you with streamlined and specialized outbound calling services
- 24*7 outbound services accompanied by highly competent staff and innovative technology.
Inbound calls: Maintaining customer satisfaction is a difficult undertaking; today's customers want prompt callbacks and appropriate problem-solving and here is where we step in. We provide you with a full-fledged inbound call center with highly skilled personnel and cutting-edge technology.
Email and chat support: We provide exclusive support to each client for single or group chat, delivering technical and non-technical assistance end to end email support services through live chat and emailing.
Benefits of availing data and voice solutions:
- Increased customer satisfaction
- 24*7 customer support
- Cost effective
- Focus on core responsibilities
- Highly trained and skilled professional
- Modernized infrastructure and technology
We are a go-to platform for all your BPO needs. We aim to simplify call center services for our clients with quality work to enhance business performance. Our call center operates with the highest degree of ethics and treat each customer interaction and transaction with fairness and honesty.
